Have a question or feedback? We'd love to hear from you.
Whether you have a question about cast iron care, need help choosing your first pan, or want to share your cast iron cooking success story, our team is here to help.
We typically respond to enquiries within 1-2 business days. For urgent matters, please indicate so in your message subject line.
Before reaching out, you might find answers in our comprehensive guides. We cover topics like seasoning, cleaning, restoration, and choosing the right pan for your needs.
Quick answers to common questions
Check out our comprehensive seasoning guide for step-by-step instructions on building the perfect non-stick surface.
Yes! Modern dish soap is fine for cleaning cast iron. The old advice against soap comes from when soaps contained lye. Learn more in our cleaning guide.
Rust isn't the end for cast iron. Visit our restoration guide for detailed instructions on bringing your pan back to life.
For most home cooks, we recommend starting with a 25-30cm skillet. Take our interactive quiz to get a personalised recommendation.